This Return, Exchange, Cancellation and Refund Policy applies to purchases made from eStylish, a brand owned and operated by MORVI NANDAN FASHIONS.

1. Return and Exchange Policy

Returns or exchanges are accepted within 7 days from the date of delivery only in the following cases:

• The product received is damaged.
• The product received is defective.
• An incorrect product has been delivered.
• The delivered product is different from the confirmed order.

Customers must provide a clear and continuous unboxing video along with photographs of the product, packaging, shipping label, and invoice as proof.

The unboxing video must clearly show the unopened package being opened and the condition of the product upon delivery.

Products must be:

• Unused and unworn
• Undamaged by the customer
• Returned in their original packaging
• Accompanied by the original invoice, tags, certificates, accessories, and other items received with the order

Returns or exchanges may be rejected if the required proof is not provided or if the product has been used, altered, damaged, or returned without its original packaging.

Customized, personalized, engraved, altered, or made-to-order jewellery cannot be returned or exchanged unless it is received damaged, defective, or incorrect.

2. Cancellation Policy

Orders may be cancelled before they are shipped.

Once an order has been shipped or dispatched, cancellation will not be possible.

To request a cancellation, customers must contact MORVI NANDAN FASHIONS through eStylish customer support as soon as possible and provide their order ID.

Cancellation requests are subject to confirmation and approval.

3. Refund Policy

Once a return, cancellation, or refund request has been approved, the refund will be processed within 5–7 business days.

Refunds will be credited to the original payment method used while placing the order.

The time taken for the refunded amount to reflect in the customer’s account may vary depending on the bank, card issuer, payment gateway, or financial institution.

Shipping charges, payment gateway charges, customization charges, or other non-refundable charges may be deducted where applicable and permitted by law.

4. How to Request a Return, Exchange, Cancellation, or Refund

To submit a request, contact us using the details below:

Legal Firm Name: MORVI NANDAN FASHIONS
Brand Name: eStylish
Email: care.estylish@gmail.com
Phone/WhatsApp: +91 89493 05379

Please provide:

• Your full name
• Order ID
• Registered phone number
• Reason for the request
• Clear photographs of the product and packaging
• A complete and continuous unboxing video
• Any other relevant information requested by our support team

All requests will be reviewed by MORVI NANDAN FASHIONS, operating under the brand name eStylish. Approval will be provided only after verifying the submitted information and evidence.

By placing an order on the eStylish website, you acknowledge that you have read, understood, and agreed to this Return, Exchange, Cancellation and Refund Policy of MORVI NANDAN FASHIONS.